Earlier this month I had the privilege of attending the 2010 Ohio Turfgrass Foundation's industry conference and show. While we at belongSUITE focus on the management side of the Golf and Club industry, the OTF show was a great chance for us to learn more about the challenges our friends in Club operations face, and hear some industry experts' thoughts on how operations can impact management - more importantly, we learned a lot about how belongSUITE can help GM's, membership directors, and staff create a "wow" experience that impresses prospective members, and keeps existing members happy with their Club experience.
